The following provisions (‘Terms and Conditions’ or ‘Terms’) govern your use of www.mindhubdirectory.com (the “Website”) and all other services made available to you through the Website, and by using and/or continuing to use the Website, you agree to be bound by these Terms as revised or updated from time to time, which constitute a contract between you and Pavlakos Group  Pty Ltd trading as Mind Hub Directory (ACN 650 846 521) of Suite 90/3 Albert Coates Lane Melbourne (“we” or “us”). If you do not agree to these Terms, do not use the Website.

We reserve the right to revise and update these Terms and Conditions at any time, so you should review them from time to time. Do not use the Website in circumstances of medical emergencies or for emergency services.  In case of emergency call 000 or your local emergency assistance number.

We reserve the right to discontinue operating the Website at any time without notice.

Your use of the Website is at your risk alone. You are responsible for making all enquiries and taking all precautions you consider necessary or advisable to protect you against any claim, damage or loss of any kind that could arise through your use of the Website. Neither we nor anyone else involved in creating, producing or making available the Website, or any of our materials contained in the Website or otherwise, assumes any liability or responsibility for, or is liable in respect of, the accuracy, completeness or usefulness of any information provided nor, to the extent permitted by law, shall any of the aforementioned be liable for any direct, indirect, incidental, special, consequential, punitive or other damages arising out of or connected with your use of the Website or your inability to use it.

You agree not to:

  1. use any means of searching or mining data from the Website or to in any way interfere or attempt to interfere with the usual operation of the Website; or
  2. take any action that imposes an unreasonable burden on our infrastructure or otherwise tampers with the Website, our systems, infrastructure or data or those of any third party via the Website.


Any and all information and content (‘content’) you post or submit on the Website, of whatever nature, are either your own works or works which you are authorised by the owner to use. You grant to us, or warrant that the owner of such content has granted to us, a royalty-free, perpetual, irrevocable, worldwide non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute, disseminate, communicate, perform, create derivative works from, and/or display your name and the content, either alone or as part of other works in whatever form whether existing now or developed in the future. 

You warrant that any and all content that provide for the purpose of posting to or using the Website:

  1. does not infringe any kind of intellectual property right or rights of any person; 
  2. is not misleading or deceptive nor likely to mislead or deceive; 
  3. does not violate any privacy laws or regulations or any confidentiality obligations, including those between therapist/practitioner and client; and
  4. complies with all relevant laws, including but not limited to, the Health Practitioner Regulation National Law, the Therapeutic Goods Act 1989 (Cth) or the Therapeutic Goods Advertising Code (No. 2) 2018.

You warrant that any and all content posted or submitted by you on the Website or any part of it, is true, complete and correct.


The entire contents and design of the Website, including all intellectual property of any kind, text, images, audio and video files, or third parties who have authorised our use of it, and is protected by copyright laws. The Website is for your personal, non-commercial use. You may not reproduce, modify, copy, distribute, transmit, communicate, display, publish or use any material contained in the Website or any other material we provide without our express prior written consent or that of the relevant copyright owner. You may not use any of the content on the Website for commercial purposes or to establish, operate or maintain your own product or service business offering. You acknowledge and agree that any breach by you of this paragraph may cause loss or harm to us for which damages will not be an adequate remedy, and that if you breach or indicate any intention to breach this paragraph, we may seek injunctive relief against you, including on an urgent or ex-parte basis.


All material and design of our web site is protected by copyright laws. You may use it only for personal, non-commercial purposes. You are not permitted to reproduce, modify, copy, distribute, transmit, communicate, display, publish or use any of our material without our express prior written consent or that of the relevant copyright owner. You acknowledge that any breach of this provision may cause damage to us which cannot be remedied adequately by damages and that if you breach or threaten to breach this provision, we may seek injunctive relief against you.


Content or files (‘files’) that you upload, any messages you send and any of your dialogue or discussions or forums on the Website are subject to review, modification and/or deletion by the manager of those activities, without notice to you. Any Files posted on a bulletin board system are or may be subject to limitations on usage, reproduction and/or dissemination and you must comply with such limitations. You should be aware that we do not have control over potential third party use of any personally identifiable information you disclose on the Website.

We may deny you access to all or any part of the Website and/or suspend or cancel your account without notice if we, in our absolute and sole discretion:

  1. determine that any of your conduct violates or breaches any law or any part of these Terms and Conditions; or 
  2. is otherwise unacceptable or inappropriate. 

We will not be liable for any loss of profit or business opportunity that may result from the suspension or cancellation of your account.

You must not post or submit any information which:

  1. contains any virus or malicious code of any kind that may contaminate or destroy files, data or programs of the Website or of any of our users; or
  2. is unlawful, libellous, defamatory, fraudulent, offensive, obscene, sexually explicit, false or contrary to the ownership or intellectual property rights of any person.


The Website is provided:

  1. on the basis that it is ‘as is, with all faults and as available’; and 
  2. to the extent permitted by law, without any warranties of any kind, either expressed or implied, including without limitation any implied warranties of fitness for a particular purpose, warranties of title or non-infringement, warranties arising from course of dealing or custom of trade, or merchantability. 

Although we strive to provide useful and accurate information, and the editors of the material on the Website consult creditable and apparently reliable sources, so as to provide content that they believe is correct, there is the possibility of error or omissions and neither we nor any other part (whether associated or not) make no representation or warranty that:

  1. any of the content of the Website is accurate, complete, reliable or timely in every respect, or appropriate for any particular purpose; or
  2. your use of and access to the Website will be:
  3. uninterrupted, secure or free of error or omission; or
  4. free of viruses or malicious or unauthorised code or other harmful components or material,

and they assume no responsibility for any such potential or actual errors or omission or any results obtained from your use of the Website or material on it. 

Individuals reading material on the Website or any of our other material are encouraged to review the information carefully with their healthcare provider and/or make enquiries with appropriate sources. The information is not intended to be a substitute for professional advice in any way or in connection with any issue whatever. 

None of the content offered through the Website or any of our material is intended as a form of diagnosis or treatment.  Always seek the advice from your qualified health or allied health care providers and consult with them regularly or as needed.  We recommend that you check the qualifications, certification etc of any health professional or care provide with the relevant regulatory or licensing body or authority, and satisfy yourself as to such credentials, competence, solvency and/or insurance status.

We do not assess or warrant the qualifications, certifications and/or licensing, competence or solvency or any other credential of any professional or treatment provider or facility included in our list of directories, on whom we rely to provide accurate information, and we assume no responsibility or liability for verifying any information provided. Use of our directories for any purpose is wholly voluntary.  To the extent permitted by law, neither we nor any of our agents will be liable for any kind or category of damages to any user of our Website or directories for losses arising out of your choice of, or services provided by, any health care professional or facility, or for any other loss or damage which may occur as a result of such choice.  

The Website may contain links to websites operated by third parties (‘linked websites’).  Linked websites are not under our control and we are not responsible for the contents of any of them, for any link contained in a linked site or for any changes or updates to linked websites. The appearance of any product, service or links on the Website and/or in any of our material does not imply support, approval, endorsement or similar by us and we disclaim any and all liability in regard thereto.


In order to submit information to the Website, you must register and obtain an account.  To register and to learn more about registration, please go to “[mindhubdirectory.com]”.  Once you have registered, one of our representatives will contact you to confirm your registration and details, and to arrange payment, prior to your account being activated.

In order for registration to proceed, or to avoid suspension or termination of your account, we may require you to provide verification of your identity, qualifications, and details of your authorisation to register and/or act on behalf of the business that you are advertising on the Website.


You may close your account at any time.  However, you will still be liable for obligations up to the time of closing. Any terms and conditions capable of applying after closing of your account will continue to apply. There is a two business day cooling-off period for new and existing memberships commenced and/or renewed.  You can obtain a refund if you cancel your membership during that time, but not after. There is a cancellation fee of 50% of any outstanding amount of your subscription, unless it has been paid in full.


Your registration will automatically renew for consecutive 12-month periods unless you notify us otherwise prior to the end of the current registration period, and upon renewal you will be charged the relevant fee for the further period, using the payment details you have provided.  We will provide you with at least 10 business days’ notice of renewal. If we are unable to process payment, your account may be suspended until payment is received.  You may close your account at any time, and you agree that, as far as the context permits, all of these Terms and Conditions continue to apply notwithstanding such closure. You will be charged an early exit fee if you close your account prior to the end of your registration term, being 50% of any outstanding amount in relation to your registration.


Our designated representative to receive notifications and notices issued under the safe harbour scheme under Copyright Regulations 2017 (Cth) limiting remedies against carriage service providers for copyright infringement, is:

Title: Ujunwa Ogbonna
Email: support@mindhubdirectory.com
Postal address: Suite 90/3 Albert Coates Lane Melbourne 3000


The provisions in relation to Indemnification, Waiver, Release and Limitation of Liability are for our benefit and the benefit of our officers, directors, employees, agents, contractors, partners, associates, advertisers, licensors and suppliers (‘Associate/s’), each of which shall have the right to assert and enforce those provisions directly against you on its own behalf.

You agree to indemnify, defend and hold harmless us and our Associates from and against any and all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including infringement of third parties’ intellectual property rights anywhere in the world or negligent or wrongful conduct) by you or any other person accessing the Website.

You agree that to the extent permitted by law, neither we, nor our Associates shall have any liability to you or be called on to indemnify you on any basis in connection with your use of the Website. You hereby release and forever waive any and all claims you may have against us or our Associates (including but not limited to claims based upon our negligence or the negligence of our Associates) for any loss or damage you sustain in connection with your use of the Website. Our liability for any claim arising from a breach of any term or condition implied by any law which may not be excluded will be limited to the maximum extent permissible, to the re-supply of the relevant services or the payment of the cost of having the relevant services re-supplied.

Notwithstanding the foregoing paragraph or anything in these Terms, to the extent permitted by law, the total liability of us and our Associates, if any, for any loss or damage arising in connection with the Website shall not exceed the greater of the amount of fees paid by you for the particular information or service provided or AUD$250. Except where such limitation is prohibited by law, in no event shall we or our Associates be liable to you for any loss or damage other than the amount referred to above.  Their liability for all other loss or damage, whether direct or indirect, and including but not limited to special, incidental, consequential or punitive or similar damages, in connection with any use of the Website is hereby excluded even if we or our Associates foresaw or should have foreseen the possibility of such damages.  This limitation of liability applies to any loss or damage, whether in our control or the control of any of our software or support services providers, arising from:

  1. any failure or interruption of the Website;
  2. the act or omission of any other party involved in making the Website or the information contained in it;
  3. any other cause relating to your access to or your inability to access the Website or the information contained in it.


You may not assign or transfer any of your rights or obligations under these Terms and Conditions without our prior written consent.

Our relationship with you under these Terms and Conditions is one of independent contractors and not one of partnership, joint venture or principal and agent.

If any clause or provision of these Terms and Conditions is determined to be illegal, invalid or unenforceable or capable of termination by a party in any jurisdiction in which these Terms and Conditions are to operate, then such clause or provision will be construed, to the extent the context permits, to render the clause or provision enforceable. If no such interpretation would save such clause or provision, then that clause or provision will be severed from the remainder of these Terms and Conditions without affecting the enforceability of any remaining clauses and provisions.

Legal notices or communications regarding your account will be sent to your nominated email address, which is your responsibility to ensure is valid at all times. Any formal notices or communications are to be sent to our postal address set out at the beginning of these Terms.  A notice sent to you by email or facsimile will be deemed to have been received 24 hours after it was sent, regardless of whether or not you have actually read it. Notices sent by mail will be deemed to have been received 3 days after the date of mailing (7 days if posted outside Australia).

Advertisers and sponsors of the Website and/or any of its materials have no influence or decision-making authority on content or presentation on the Website.

These Terms and Conditions are governed by the laws of Victoria, Australia and the parties submit to the non-exclusive jurisdiction of the Courts of that State and any Courts of Appeal from them.


Your use of the web site is at your own risk and you should make your own enquiries and seek your own advice. Neither we nor anyone else involved in the provision of our web site, or our material will be liable for any inaccuracy, incompleteness or usefulness or otherwise of any information on the web site, nor, to the extent permitted by law, will any of them be liable for any direct, indirect, incidental, special, consequential or punitive damages arising out of your use of or inability to use the web site.


The following advertising packages are available for monthly payments or as a full payment with a 10% discount:

BASIC Package:

  • Profile Image
  • Company Address with Google Maps
  • Monthly Fee: $69 AUD

GOLD Package:

  • Profile Image
  • Company Address with Google Maps
  • Practitioner Description
  • Area Of Focus
  • 10 Modalities
  • Patient Focus
  • 1 Company Video
  • Show Website Link
  • Phone Number
  • Insurance Drop Down & Fees
  • Show Social Media Links
  • Online Consulting Badge
  • Online Booking Enquiry Form
  • Monthly Fee: $89 AUD


  • Profile Image
  • Company Logo
  • Company Address with Google Maps
  • Company Description
  • Practitioner Description
  • Area Of Focus
  • 10 Modalities
  • Patient Focus
  • 1 Company Video
  • Show Website Link
  • Phone Number
  • Insurance Drop Down & Fees
  • Show Social Media Links
  • Online Consulting Badge
  • Online Booking Enquiry Form
  • EAP Contract Start-Up
  • Badge Indicating Listing As Our EAP Provider
  • Patient Records
  • Smart Calendar
  • Clinical Invoicing
  • Monthly Fee: $158 AUD

14.1 Cancellation:

Clients can cancel their account by providing written notice within 60 days to support@mindhubdirectory.com addressed to Ujunwa Ogbonna. Please note that the contract runs for a minimum of 12 months, and early cancellation will result in a one-year total fee.

14.2 Renewal and Notice:

  • Prior to at least 7 days of renewal, Mind Hub Directory will send an email advising all subscription terms and conditions for the next year’s renewal.
  • The Client’s obligations will be outlined in the renewal notice.
  • The Client’s registration will automatically renew for consecutive 12-month periods unless the Client notifies Mind Hub Directory otherwise.
  • Mind Hub Directory will provide at least 10 business days’ notice of renewal.
  • An early exit fee of 50% of the outstanding subscription amount will be charged if the Client closes the account before the end of the registration term.
  • Packages must be maintained for a minimum of 12 months before cancellations can take place.

14.3 Account Setup:

  • To open an account, the Client must register and obtain an account on the Mind Hub Directory website at https://mindhubdirectory.com/advertise/.
  • Once registered, Mind Hub Directory will contact the Client to confirm details and arrange payment before activating the account.
  • Additional verification of identity, qualifications, and business authorisation may be required for account activation.

14.4 Payment:

  • Payment for the selected package can be made through monthly payments or as a full payment with a 10% discount through Ezi Debit after selecting the desired package on the website.
  • Packages can be found under the “List your business” page of the website: https://mindhubdirectory.com/advertise/.
  • To select a package, visit the provided link and click on the desired package. You will then be directed to Ezi Debit for payment processing.

14.5 Amendment of Packages:

Mind Hub Directory retains the authority to periodically amend the advertising packages. Clients will be provided with advanced written notice of any such amendments. Clients will receive notifications regarding payment modifications no later than 30 days prior to the effective date of the changes.

14.6 International Billing:

For all international clients, excluding New Zealand, separate invoicing will be applied. Clients are required to settle invoices in full and will receive a 10% discount, which will be reflected on their invoices. Payments will be processed in AUD currency conversion and will not include any GST charges. Please note that Ezi Debit does not support international payments; therefore, separate invoices will be sent, along with an alternative billing method.